Content Director (Phacilitate & ITC Europe) - (JR101040)

At Clarion, our people are at the absolute heart of what we do.  We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

Due to continued growth of both Phacilitate and ITC Europe, we have a very exciting opening for a Content Director to help us grow the success of our virtual, US and European events as well as digital content. The Content Director will be working closely with the Event Director’ and will be accountable for content strategy, product development and delivery of live and digital events.  Their key responsibility will be to ensure commercial success of the products, increase customer engagement/satisfaction and build a successful content team.

Phacilitate is a portfolio within Clarion specifically dedicated to advanced therapies, providing events, market intelligence and content marketing to audiences globally.  Our philosophy is that in a disruptive, cutting-edge industry like ours no single person or entity has all of the answers. By fostering a community and bringing people from across the whole industry together, we are coming ever closer to achieving the ultimate goal of improving patient care and developing commercially viable curative treatments.  Our mission is to help advance the next pillar of medicine. This mission informs everything we do and is a testament to our passion for Advanced Therapies over the past 17 years.

ITC Europe is a portfolio within Clarion specifically dedicated to the insurance market, providing events, market intelligence and content marketing to audiences globally within the insurance space. Our philosophy is that in a disruptive, cutting-edge industry likes ours no single person or entity has all of the answers. By fostering a community and bringing people from across the whole industry together, we are coming ever closer to achieving the ultimate goal of bringing digital innovation to the insurance industry.  Our mission is to connect the insurance industry, through our exceptional experiences, to help them deliver seamless experiences to their customer.  

Key Responsibilities:

• Accountable for research and development for both businesses.
• Implementing speaker management process and structure to ensure your brand specialists manage speakers effectively in the lead up to events.
• Liaising successfully with operations, sponsorship and marketing teams to maximise the impact of our agendas.
• Conducting 30-40% of the required research calls per event.
• Support your brand specialist in building commercial and diverse agendas across live and digital products- you are ultimately accountable for commercial validation of agendas and events. Ensure there is a good buy/sell side split.
• Propose new commercial, customer-centric product ideas and put together a solid vision/goals for your event.
• Input into year-round digital content strategy and direction.
• Working with the Marketing Director and the Event Director to define product offering.
• Positioning yourself as a thought leader through chairing live and digital content.
• Playing an active role in the Phacilitate and ITC management teams, working across divisions to ensure the voice of the customer is at the heart of decision making.
• Demonstrating clear and effective communication of ideas, processes and goals and consistently communicates the Phacilitate and ITC purpose and mission.  

Knowledge, Skills & Behaviours:

• Previous experience in a Senior Producer or Senior Content role.
• Market knowledge - you must be prepared to quickly understand the various technical and scientific-based topics that form our various products.
• Values: integrity, authenticity, customer care and honesty, alongside values listed above.
• Digital event experience.
• Strategy development.
• Commercially minded.
• People management and development.
• Strong copy writer with good attention to detail.
• Effective in communication and collaboration.
• Quick to grasp concepts and understand the value proposition for different stakeholders.
• Brand focus.

Values:

We are looking for an individual whose personal values align with ours. These are:

1. We dream big
2. We treat each other with respect
3. We bring our authentic selves to work
4. We deliver on our promises  

Our values set us apart from others. We lead by example by creating an inclusive environment, that empowers our team, business and community to thrive.  

If these values sound like you and is a culture that you’d enjoy being part of, then we’d love to hear from you.

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Celebration day off (e.g. birthday, Diwali, Eid, etc)
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Subsidised Café
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees