Sales Executive

Sales Executive

Salary: Dependent on experience and skills

Contract type: Permanent, Full-time

Location: Redhill, Surrey

Reports to: Portfolio Director

Who We Are

Quartz is a leading organiser of B2B exhibitions and conferences as well as a publisher of market-leading business magazines and directories that truly support the industries they serve.

Quartz Group encompasses three companies: Quartz Business Media Ltd, Quartz Business Events Ltd, and Quartz Sequoia Events. The industries that Quartz currently serves include; Aluminium, Cleaning & Hygiene, Physical Activity, Glass, Oils & Fats, Steel, Tobacco, Vaping and Sustainable Manufacturing.

Our Values

We are more than just a workplace; we offer a vibrant community fuelled by a “family-like” ethos.

Our core values - trust, integrity, passion and teamwork – are the driving force behind everything we do, together with a relentless “can-do” attitude, an unwavering determination to succeed, and an unyielding focus on prioritising our customer’s needs. 

Our Offer

Working at Quartz is an exceptional opportunity for ambitious and passionate individuals. Our entrepreneurial business model creates an exciting and fast-paced environment where every idea is valued. We offer a supportive atmosphere perfect for career growth, with a professional yet flexible working environment that encourages and rewards hard work and commitment.

We have a hybrid working arrangement, with 3 days in our office in Redhill and 2 days working from home. Alongside this, we offer the option to choose your preference in working hours; 8am-4pm, 8.30am-4.30pm or 9am to 5pm, to what better suits you.

Not only that, but we are proud winners of the Exhibition News Awards “Employer of the Year” for 2024!

Our culture is second to none, with a friendly and approachable team waiting to welcome you! To hear from our team on what makes Quartz so great, visit our website: Quartz Business Media | Our people & culture (quartzltd.com).

The Role

Working on a multi award winning event series, you will be responsible for achieving individual sales targets, working towards the annual event sales target. Working as part of a team, you will be responsible for the ongoing growth and success of our shows – developing long term client relationships and providing a mixture of new and repeat business. You will provide a professional level of customer service and account insight to prospective exhibitors.

The role will involve international travel and face-face selling, although 90% of the position will be telephone sales-based.

Core Responsibilities

• Tele-Sales: Selling over the phone to existing, lapsed and potential new clients, building customer relationships, delivering excellent customer service to meet sales revenue targets.
• Sales Delivery: Selling to existing, lapsed and potential new business clients, building customer relationships, delivering excellent customer service, and maximising revenue – travelling internationally as required.
• Sales Targets: Identifying new leads to target sales, working closely with the Event Director to identify new revenue streams.
• Stakeholder Management: Creating, developing and maintaining excellent relationships with clients and demonstrating the value of attending our events.
• Team Collaboration: Closely coordinate with the Operations team in all operation matters and with the Marketing team in promotional activities, coordinate with the Finance team for timely and correct invoicing.
• Market Research: Keeping abreast of market developments and identifying and researching new growth area for sales.
• Data Management: Managing and updating company CRM system, ensuring that all relevant information is available and accurate.
• Objection Handling: Trouble shooting particularly difficult client queries escalating to the Sales/Event Director as required.
• Account Management: Account manage our clients to achieve high exhibitor satisfaction levels.
• Contract Management: Creating and sending contracts to our clients, ensuring these are accurate and completed in a timely manner.
• Event Support: Assist onsite with the re-booking of existing client sales, as well as other required duties to support the smooth-running and success of our exhibitions.
• Strong Output: Ensure high levels of care and customer satisfaction regarding the sector.
• Admin Support: Support with any other daily tasks as guided by Event Director / Portfolio Director / Sales Director, to ensure the functionality and coordination of the department’s activities.
• Ad-hoc Duties: Undertake any other duties as requested.

Key Skills

• Sales Knowledge: A good understanding of the full sales cycle process.
• Sales Targets: A strong passion for sales with a proven track record of achieving and exceeding sales targets.
• Languages: Arabic, Mandarin or Spanish speaking applicants would be advantageous
• Technology: Proficient in using technology and software tools, including Microsoft Office (Word, Excel, PowerPoint) and a CRM.
• Collaboration: Ability to work effectively as part of a team, collaborating with colleagues and external partners.
• Communication: Exhibit strong communication skills – both written and verbal.
• Organisation: Detail oriented and able to demonstrate strong organisational skills to prioritise leads and maximise revenue generation.
• Sales Opportunities: Commercially minded with an ability to spot an opportunity.
• Pressure Handling: Ability to thrive in a fast-paced environment and remain calm under pressurised situations.
• Career Ambition: Self-motivated with a desire to develop your career within sales and a drive to continuously learn new skills.
• Professional Standards: Professionalism and an overall positive attitude.
• Flexibility: Able to accommodate extended working hours as needed around key show times.

Experience

• Sales Experience: Previous sales experience in a similar role.
• Education: Educated to degree level/qualification is a bonus, but not mandatory.

Interested in this position?

Please send your CV and a cover letter to careers@quartzltd.com. We look forward to hearing from you!